Create your tickets mail
We have talked about which communication mails are available to use in your event. We also described the functionalities common to most e-mail types.
(Click on the following link to go to this separate article for more details: “Mails overview for an event").
In this article, we will talk about the tickets mail.
InviteDesk allows you to send tickets, including PDF tickets from third parties, to all your invitees at once.
The ticket e-mail contains a link to the tickets destined for the attendee. You send these e-mails in batch to everyone, who is entitled to these tickets or trigger the mails individually in the ticket list.
Tip: It’s not mandatory to use the separate ticket email to send tickets. You can also include tickets in the confirmation mail or pre-event mail by activating the “Tickets” checkbox in your Email design.
Email design
You can include some of the handy features, like buttons, that were available for your confirmation mail .
(Click on the following link to go to this separate article for more details: “Confirmation mail").
Sms content
In the tickets mail (and also in the 'Invitation mail','Reminder mail' and 'Pre-event mail') you get the option to additionally to the email notification, also notify your guests via SMS. This is a paid feature, contact us if you would like to have this available.
Target group
You can choose whether the tickets mail goes to:
- Main guest only, or
- All guests
If extra guests receive the mail, a message at the top will indicate that they were included because the main guest registered them.
Tip: Extra guests can unsubscribe, but this only affects emails for this specific event. If someone unsubscribes by mistake, you can reverse it: click the “i” icon next to their name on the attendee list and re-activate the “Mailing” slider.
Add sender as bcc
If you enable this feature, a blind copy (bcc) of each invitation will be sent to the sender specified in the 'Communication setup'.
How to send a tickets mail:
The tickets email is a special case in InviteDesk, since it cannot be scheduled for automatic sending and you can only send this email manually via the ticket list.
The steps to send a tickets mail:
After you have created a tickets email in your event,
Go to the ticket list and select all guests or specific guests.
An envelope icon will then appear at the top of the list, allowing you to send the tickets email.