Define the communication setup of your event
After you have created your event, you will find the communication setup of your event on the right-hand side.
(Click on the following link to go to this separate article for more details: “Event data & information").
In this article, we will talk about the design, languages, publication and sender settings of the communication setup of your event.
Design
Here you can determine which design template you will be using for this event. Your default design template will automatically be chosen but you can always choose another design template here if you want don't want to use your default design template. You can also upload your banner here for your event.
(Click on the following link to go to this separate article for more details: “Add a new design template").
Languages
This is the same section as in step 4 when you are creating or editing your event.
(Click on the following link to go to this separate article for more details: “Event languages(s)").
You are able to define your communication languages and you can translate your event name and venue details if needed. The communication languages you have available depends on the languages you have selected in the main settings of our tool.
(Click on the following link to go to this separate article for more details “My communication languages").
Tip: if you have multiple venues, a dropdown menu will appear in the top right corner where you can select the different venues and you can make translations per venue from there.
Publication
In the publication settings of your event, you can define to which "Public Pages" you want to publish the event if any. The default setting is invitation only - so no public pages are selected. See the articles below on how to create a public page in InviteDesk.
(Click on the following links to go to these separate articles for more details: “Open to everyone" and "Code protected").
Either way, you can always choose to distribute the registration page links of your event website (See the article below where to find these links to your registration page) to give direct access to the event registration website. You can use these links publicly e.g. on LinkedIn, Facebook, and/or your company website, to allow guests to register for this event through these channels.
(Click on the following link to go to this separate article for more details: “Registration page").
Sender settings
In the sender settings of your event, you can define the “From” and “Reply to” of your e-mails. By default, your company sender settings are filled in if any are available.
(Click on the following link to go to this separate article for more details: “Sender settings").
If the name and e-mail on the default company sender settings are left empty, the name and e-mail from the “event contact” are used.
- When “Ticketholder” is selected in the “From”, your invitees will receive the communication from the users (e.g. their sales representative) set as ticketholder. If some relations are not linked to a ticketholder, they receive the mail from the name and email below "Ticketholder".
(Click on the following link to go to this separate article for more details: “Add ticket holders").
- When “Specific sender” is selected the mail will always be sent from the name and e-mail address provided here - regardless if the contact is linked to a ticketholder or not.
The “Reply to” setting speaks for itself:
- Or it is the same as what you have defined in the “From” settings.
- Or you define a specific “Reply to”. So when people reply to the mail they received, their mail is sent to that specific address.
Tip: “Mail Validation” ensures that the invitations will not only leave in your chosen name but also from your email (domain name). Please contact your contact at InviteDesk for more details if this has not yet been set up for you.