We have talked about which communication mails are available to use in your event. We also described the functionalities common to most e-mail types.
(Click on the following link to go to this separate article for more details: “Mails overview for an event").
In this article, we will talk about the confirmation mail.
Everyone would of course like to be sure that he is properly registered. The confirmation mail will be sent immediately once the invitee has registered.
Email buttons
In the Email design section you can add various buttons to your confirmation email. They will appear after the email content. You can customize their design in the 'Design templates' in the section Buttons.
Edit registration
The main invitee can update their registration online as long as the registration page is open, using the “Edit or unregister” button included in the email by default.
Extra guests cannot edit their registration.
You can deactivate the “Registration” checkbox in your e-mail design.
Additional information pages
If you created a second page called “Info”, you can add it as an extra button in your confirmation mail in the Email design.
For more details, see the article: “Additional pages/tabs”.
Tickets
If your event includes tickets, they can be sent immediately with the confirmation mail.
You can activate the “Tickets” checkbox in your e-mail design.
Content
Add to calendar
The “Add to calendar” button allows invitees to download an .ics file to add the event to their personal calendar, which helps reduce no-shows.
Registration details
If you asked additional questions on the registration page, you can use the “Registration details” feature:
Attendees see their answers in a separate section of the confirmation mail.
You can also use this feature in the Pre-event mail or when you write a new e-mail.
Settings
Target group
You can choose whether the confirmation mail goes to:
- Main guest only, or
- All guests
If extra guests receive the mail, a message at the top will indicate that they were included because the main guest registered them.
Tip: Extra guests can unsubscribe, but this only affects emails for this specific event. If someone unsubscribes by mistake, you can reverse it: click the “i” icon next to their name on the attendee list and re-activate the “Mailing” slider.
Add sender as bcc
If you enable this feature, a blind copy (bcc) of each invitation will be sent to the sender specified in the 'Communication setup'.