Create your pre-event mail
We have talked about which communication mails are available to use in your event. We also described the functionalities common to most e-mail types.
(Click on the following link to go to this separate article for more details: “Mails overview for an event").
In this article, we will talk about the pre-event mail.
Keep your event “top of mind” for your invitees and send them an e-mail a few days before the event. Many customers have confirmed that since they systematically send this email, they have fewer “no-shows” and if some guests are unable to attend, they can at least notify the organization.
Email Design
You can include the same handy features, like buttons, that were available for your confirmation mail.
(Click on the following link to go to this separate article for more details: “Confirmation mail").
Sms content
In the pre-event mail (and also in the 'Invitation email','Reminder mail' and 'Tickets mail') you get the option to additionally to the email notification, also notify your guests via SMS. This is a paid feature, contact us if you would like to have this available.
Days before
This email will be sent automatically x days before the event start date for which the invitee was registered.
Tip: If you have multiple dates and/or locations, our system will send this mail before every venue to the right audience. In the timeline, this mail will only appear once, to keep the timeline clean and clear.
Target group
Just like the confirmation mail, you can choose whether the confirmation mail goes to:
- Main guest only, or
- All guests
If extra guests receive the mail, a message at the top will indicate that they were included because the main guest registered them.
Tip: Extra guests can unsubscribe, but this only affects emails for this specific event. If someone unsubscribes by mistake, you can reverse it: click the “i” icon next to their name on the attendee list and re-activate the “Mailing” slider.
Add sender as bcc
If you enable this feature, a blind copy (bcc) of each invitation will be sent to the sender specified in the 'Communication setup'.