Create your thank you mail
We have talked about which communication mails are available to use in your event. We also described the functionalities common to most e-mail types.
(Click on the following link to go to this separate article for more details: “Mails overview for an event").
In this article, we will talk about the thank you mail.
The thank you mail can be scheduled x days after the event is finished. If your scheduling settings in your company settings is set at 8am, the mails will be sent x days after the event at 8am.
When setting up this mail you could define 4 different target groups:
- "Main guest registered": every main guest that registered gets the thank you mail.*
*Also the attendees on Checked-in status. - "All guests registered": everyone (all guests that registered (main+ extra guests)) gets the mail.*
*Also the attendees on Checked-in status. - "Main guest attended": only the main guests that were checked in at the event will receive the mail.
- "All guests attended": everyone that was checked in gets the mail.
You can also include a survey button in your e-mail design if you have created an "Event satisfaction survey" for this event.
(Click on the following link to go to this separate article for more details: “Event satisfaction").
Tip: If you have multiple dates and/or locations, our system will send this mail after every venue to the right audience. In the timeline, this mail will only appear once, to keep the timeline clean and clear.