Create your thank you mail
We have talked about which communication mails are available to use in your event. We also described the functionalities common to most e-mail types.
(Click on the following link to go to this separate article for more details: “Mails overview for an event").
In this article, we will talk about the thank you mail.
Email Design
You can also include a survey button in your E-mail design if you have created an "Event satisfaction survey" for this event.
(Click on the following link to go to this separate article for more details: “Event satisfaction").
Days before
This email will be sent automatically x days after the event end date for which the invitee was registered. If your scheduling settings in your company settings is set at 8am, the mails will be sent x days after the event at 8am.
Tip: If you have multiple dates and/or locations, our system will send this mail after every venue to the right audience. In the timeline, this mail will only appear once, to keep the timeline clean and clear.
Target groups
When setting up this mail you could define 4 different target groups:
- Registered main guest: Every main guest who registered receives the thank-you email. This also includes attendees with Checked-in or Checked out status.
- Main guest attended: Only the main guests who were checked in at the event will receive the email.
- All registered guests: All registered guests (main + extra guests) receive the email. This also includes attendees with Checked-in or Checked out out status.
- All guests attended: Everyone who was checked in receives the email.
Add sender as bcc
If you enable this feature, a blind copy (bcc) of each invitation will be sent to the sender specified in the 'Communication setup'.