How to set up custom domains
When you are logged in to InviteDesk, you will have access to several settings you can apply or adjust.
You can find the settings on the left-hand side:
Regarding your company profile, you will have several options available:
- My company: here you can edit your company.
(Click on the following link to go to this separate article for more details: “Edit my company"). - Communication languages: here you can determine your default settings concerning the languages in which you externally communicate about your event.
(Click on the following link to go to this separate article for more details: “My communication languages"). - Data privacy: here you determine your GDPR settings.
(Click on the following link to go to this separate article for more details: “Data privacy settings"). - Custom contact fields: here you can create custom contact fields.
(Click on the following link to go to this separate article for more details: “Custom contact fields"). - Custom event fields: here you can create custom event fields.
(Click on the following link to go to this separate article for more details: “Custom event fields"). - Tags: here you can create tags.
(Click on the following link to go to this separate article for more details: “Tags"). - Sender: here you can determine your default settings concerning the sender options for your events.
(Click on the following link to go to this separate article for more details: “Sender settings"). - Custom domains: here you can add a custom domain for registration pages or event overview pages.
- Unsubscribe: here you can determine your unsubscribe settings.
(Click on the following link to go to this separate article for more details: “Unsubscribe settings"). - Custom notes: here you can manage your notes/tasks.
(Click on the following link to go to this separate article for more details: “Custom notes"). - Custom fonts: here you can add a custom font.
(Click on the following link to go to this separate article for more details: “Custom fonts"). - Branding: here you can add your own branding in InviteDesk.
(Click on the following link to go to this separate article for more details: “Branding").
In this article, we will talk about setting up custom domains.
Custom domains
By clicking on "Custom domains", you will see the following:
In this article, we will talk about setting up custom domains for the event overview and registration web apps. For example, this means that the URL of the registration page will be shown with your own custom domain:
- Original: https://registration.invitedesk.com
- Adjusted: https://mysubdomain.mydomain.com
Below we will explain the steps on how to activate this in InviteDesk:
Step 1: Choose a (sub)domain
Choose a domain or subdomain that will be used exclusively as a custom domain for the web app.
Step 2: SSL certificate
Make sure the chosen (sub)domain has a valid SSL certificate.
Step 3: Set up a reverse proxy
Our web apps have the following canonical names and virtual IP addresses:
- InviteDesk Registration web app:
- registration.invitedesk.com
- 52.143.137.172
- InviteDesk Event Overview web app:
- public.invitedesk.com
- 52.143.137.172
Setting up a reverse proxy cannot be documented by us, since this can differ per company, so make sure this is done by someone who is qualified to do so.
Step 4: Test your custom domain
When you have configured your (sub)domain, make sure your custom domain is working and doesn't have SSL certificate errors.
For example, when navigating to your newly set up custom domain https://mysubdomain.mydomain.com, it should work as normal. This means that you should see our registration web app return a custom 404 page.
Step 5: Contact InviteDesk
After confirming your custom domain(s) work, contact InviteDesk at support@invitedesk.zendesk.com. We will add your custom domain(s) to your InviteDesk environment.
Step 6: Link your custom domain to your design template or public page
Once you have set up a working custom domain for the registration web app, you can link this custom domain to your design template.
(Click on the following link to go to this separate article for more details: “Add/edit a (new) design template").
Every event using this design template will now make use of your custom domain. This means that your custom domain will be used for every link in the emails of your events, that uses this specific template.
If you have a working custom domain for the Event Overview web app, you can link this custom domain by going to the Public Pages section.
(Click on the following link to go to this separate article for more details: “Overview & actions").