Make your event a paid event
In just a few steps, you can create your own event.
(Click on the following link to go to this separate article for more details: “Event data & information").
In this article, we will show how you can turn your event into a paid event.
Step 1: Activation payment provider
It is possible to make your event a “Paid event” in InviteDesk.
For this, you will need to contact your InviteDesk contact or create a ticket via our Support Helpdesk because this is a paid feature in InviteDesk.
As soon as it has been activated, you will see this integration under “Integration” in the general menu on the left-hand side and it will look like this:
Step 2: Creation event - "Data" section - specify payment provider
When you have a payment module active, you can go and create a paid event.
In the first step, when creating an event, in the “Data” section, you can activate the following slider:
When you have activated this slider, you will see the following:
Payment provider: Payment providers can be configured on the Integration page. Only payment providers supported by InviteDesk can be selected.- Reference: Merchant reference is the reference in the payment provider to identify for which event the payment was done.
- Currency: choose your currency. You will have the following possibilities:
- CAD: Canadian Dollar
- CHF: Swiss franc
- EUR: Euro
- GBP: Pound sterling
- NOK: Norwegian krone
- SEK: Swedish krona
- USD: United States dollar
- Allow refund: when this slider is activated, people will be able to get a refund when they cancel their registration / payment.
Step 3: Creation event - "Data and location" section - determine payment costs
When you arrive on the “Date and location” tab, you will be able to determine the payment costs. Make sure the total amount of the checkout is larger than 0.5. When the total amount of the checkout is smaller than 0.5, the transaction on the registration page will fail. Use 0 for costs that are free. You will also have the possibility to make a difference between employees and “normal” invitees”.
Afterward, you will be able to see in the “Event details”, that your event is a paid event:
Step 4: Payment - Experience for the invitees
When invitees come on the registration page, they will see a payment overview at the bottom of the page before completing their registration according to the settings you have created for this event:
When the invitee clicks to confirm their registration, the next window will appear (Example payment provider Stripe):
If the payment was successful, the invitee will receive a message that his registration was completed.
(This payment has to be executed within 15 minutes. Otherwise, the invitee will have to start over).
If you activated “Allow refund” invitees will be able to cancel their registration and receive a refund.
People will see the following message when they cancel their registration:
Step 5: Payment - Experience for the admin user
When an invitee has made a payment or asked for a refund, you can find a Payment overview when you click on “i” of an invitee on the invitation list. Below is a fictional example:
Attention: you can’t manually confirm someone on the dashboard of a paid event in InviteDesk because it is linked to a payment. You can however cancel a registration on the dashboard and the invitee will also then receive a refund if activated for this event.